One of the most important roles of the Union is to ensure the Collective Agreement which has been bargained with the company is upheld. Any time the collective agreement is not followed it is subject to a grievance.
What constitutes a Grievance
A grievance is a violation of the employee's rights on the job – whether under the collective agreement or under legislation. Not all complaints are grievances. They need to clearly violate either the contract or the law.
Grievances can be violations of:
Steps of the Grievance Process
The grievance once filed will go through a series of steps and can potentially be resolved at any level of the process.
Delivered to the direct manager
Delivered to the Director
Delivered to the VP
Taken to arbitration